OrderFlowAI
Live · Own product
Problem
Restaurants lose orders to missed calls during dinner rush. Phone goes to voicemail, staff cannot write while expediting, revenue walks out every shift.
Approach
Voice and SMS intake, routed across Claude for nuanced orders and GPT-4o-mini for confirmations. POS integration over webhook, kitchen ticket print on confirmation, human-in-the-loop fallback for modifications outside the menu graph. Idempotent retry queue so a duplicate inbound never becomes a duplicate ticket.
Outcome
12,000+ orders captured across dinner rushes without a single missed call. Median end-to-end response under 4 seconds.
- Timeline
- 8 weeks
- Role
- Founder / builder
- Constraint
- Dinner rush reliability
- Result
- 12k+ orders